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Level 1 Support Analyst – State Government
- High Profile State Government Department
- 12 months
- Excellent Daily Rate on Offer
The Support Analyst provides Service Desk Support by resolving clients incidents and accurately logging the resolution or investigative work performed into a Service Desk database.
The position will work within a team of State Wide Service Desk Level 1 analyst on rotating shifts covering 24/7 hour operations and on call
The Service Desk Support team has the overall aim of achieving excellent levels of customer satisfaction and ensuring that client Service Levels, specified within their Service Level Agreements, are met.
Excellent customer service skill is a must
How to apply
Please apply now with an updated resume or contact to Joanna Stott at firstname.lastname@example.org
To apply for this job email your details to email@example.com