Are you an experienced lender looking to move beyond the branch environment and into a high-performing, member-focused lending team?
We're seeking a motivated Lending Specialist who enjoys building relationships, guiding customers through important financial decisions, and delivering exceptional outcomes. This is an opportunity to leverage your lending expertise in a phone-based environment where you'll have the autonomy to manage applications end-to-end and genuinely make a difference to members' lives.
Location: Perth (working from home available 2 days per week)
Salary:$100,000 - $115,000 + Super based on experience
The Opportunity
As a Lending Specialist, you'll work closely with members to understand their needs, provide tailored lending solutions, and support them throughout the entire loan journey.
You'll be responsible for:
- Managing end-to-end home and personal loan applications
- Conducting lending conversations and providing guidance on suitable lending solutions
- Delivering an outstanding member experience while driving strong conversion outcomes
- Identifying opportunities to support members with complementary products and services
- Maintaining accurate documentation and ensuring compliance with lending requirements
- Building trust and long-term relationships through exceptional service
- Previous branch banking or lending experience with a proven track record of success
- FSR Tier 2 (RG146) accreditation and Cert IV in Finance and Mortgage Broking (or equivalent)
- Minimum two years' home lending experience
- Strong communication and relationship-building skills
- A proactive, organised and results-driven approach
- Confidence identifying opportunities and converting them into positive member outcomes
- Passion for helping customers achieve their financial goals
- Transition from branch-based lending into a modern, high-performing lending environment
- Only warm leads- No Cold Calls!
- Enjoy the flexibility of working in office and at home
- Join a values-driven organisation focused on delivering positive outcomes for members
- Be part of a supportive and collaborative team culture
- Benefit from achievable lending targets that are designed to drive success, not create unnecessary pressure
- Take ownership of your pipeline and build a rewarding long-term career in lending
