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(61 2) 9251 7339
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(61 2) 9891 9121
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Brian Taylor

Join us for the next breakfast meeting of the year at Quay Appointments

"Crucial Conversations"

Organisations often share the same problems. Perplexed employees who aren't quite sure how to bring up touchy, controversial and complex issues and resolve them. As a result, key business results usually suffer.

In this session you will learn how to share their ideas and concerns - early and often - and avoid, identify and fix problems before they get out of hand.

• share information safely
• get ideas and feelings out in the open
• maintain high levels of respect

    — all without causing resistance or resentment.  

• Identify the conversations that are keeping you from your desired results
• Identify and improve your own communication weaknesses
• Deal with people who either clam up or blow up
• Gain control of your own emotional responses
• Speak frankly without risking everything

… be persuasive without being abrasive

Brian Taylor is founder and Managing Director of the Sydney Institute of Management (SIM) (www.sydneyman.com.au) a well respected management consultancy specialising in Human Resource performance improvement. Brian has guest lectured at a number of universities and worked with some of the best known international ‘gurus’ of modern times including Edward de Bono, Stephen Covey and Dr. John Gray. He has trained and addressed an abundance of Australia’s top executives and consulted to many of Australia’s leading private and public sector organisations.

So come and join us for the next breakfast session on Tuesday 30th March, 2010.

For more information and to book your place (seats are limited) please email Sam Meleah at smeleah@quayappointments.com.au. Please include within your email - Booking Name/s; Title; Company; Phone Number and email address.

Confirmation of your place will be emailed to you.
Please RSVP by Friday 26th March, 2010.