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Robyn Mercer

Managing Unsatisfactory Performance

Presented by Robyn Mercer from Marana Consulting Group

Are you confident that you have a work environment that supports good performance?
Have you ever postponed speaking to a staff member about their unsatisfactory performance because you are not sure how to approach it?

All businesses need to know how to support staff to achieve good performance and to manage staff fairly and equitably if performance does not meet the standard needed. Managing the performance of staff is often some of the most difficult and challenging work we have to do as managers.

There is sound research to show the factors that contribute to good performance. Knowledge of these factors allows managers to support good performance. There are also fundamental principles to be applied in all situations where you need to manage unsatisfactory performance. Employers need to know about these principles to ensure we meet our legal obligations as well as do the right thing by our staff members.

Robyn Mercer is a Director of Marana Consulting Group and has worked with business and government for more than 15 years in a human resources consulting capacity. Robyn specialises in performance management and performance improvement.

This breakfast seminar will cover:

• Using knowledge of the reasons for unsatisfactory performance to save money and time when trying to improve staff performance.
• Establishing a workplace that supports good performance.
• Identifying when and how to tackle unsatisfactory performance.
• Ensuing the basic obligations for managing the unsatisfactory performance process are met.
  

For more information and to book your place (seats are limited) please email Sam Meleah at smeleah@quayappointments.com.au. Please include within your email - Booking Name/s; Title; Company; Phone Number.

Confirmation of your place will be emailed to you.

Please RSVP by Friday, July 29th 2005.