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Issue 31, Tuesday, 20 July Focus on Quality Service Graphic
Feature Photograph
Contact Quay
 

Sydney Office:
(61 2) 9251 7339
Email Sydney Office

Parramatta Office:
(61 2) 9891 9121
Email Parramatta Office

 

  Government Logo Graphic   Quay Appointments has been selected to handle the personnel requirements of the NSW State Govt and its agencies.

Quote of the Day
  "It is always the best policy to speak the truth--unless, of course, you are an exceptionally good liar."
-- Jerome K. Jerome
 
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Welcome to Quay e-News Title Graphic

Janelle Nisbet
Managing Director of Progress Training Systems Pty Limited

If you know being a front line telephone consultant can be exhausting and that some days the constant pressure to be professional, efficient and effective can take its toll on everyone - come and join us at the next breakfast meeting at Quay Appointments - August 3rd 2004.

"Nothing But the Best"
Presented by JANELLE NISBET

Have you ever wondered what it takes to turn those enthusiastic, energetic, demanding, individuals into a focussed, successful and committed prize winning team?

You will be provided with a step by step guide on how to turn you ordinary operators into an extraordinary team. You will walk away inspired with useful tips, tools and techniques to implement a "Nothing But the BEST" policy within your team.

Janelle Nisbet's corporate experience includes managing and leading teams in three highly competitive industries, Banking and Finance, Stockbroking and Telecommunications.

Known for her high energy presenting, Janelle uses this energy coupled with her successful corporate experience to truly connect with people and provide them with proven strategies and innovative ideas. She is chairperson for the NSW chapter of the Australian Telemarketer association ATA and a member of the National Speakers Association.

Janelle regularly consults and speaks to industry groups. She specialises in the areas of coaching, creating and leading high performing teams. Her award winning people development skills have created great demand for her in many organisations as a trainer of leaders and coaches, as well as a motivator and inspirer of service excellence.

Where: Level 7, 200 George Street, SYDNEY
When: Tuesday, 3rd August 2004
Time: 7.45am for an 8.00am start
RSVP: Friday, 30th July 2004
This is a complimentary seminar.

For more information and to book your place (seats are limited) please contact Sam Meleah via email at smeleah@quayappointments.com.au. Please include within your email: Booking Name/s; Title; Company; Phone Number.

Confirmation of your place will be emailed to you.

Please RSVP by Friday, 30th July 2004.