Recruitment Issues

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The Balance Beam of Work and Life
Flexible hours. Affordable childcare. Paid maternity leave. The pursuit of a better work-life balance is at the root of these issues as now more than ever, we are demanding choices in our working lives.

Australian Businesses Risk High Staff Turnover
The majority of Australian businesses are not giving their employees the benefits they want.

Eating Stress Away
Stress is always going to be there but it is how we cope and adapt to it that is the key.

Humble Payslip gets lost in the mail
The payslip is following the pay packet into extinction as technology sends the pay office online.

Australia leads Asia Pacific Contact Centre Market
The CEO of callcentres.net says that 65% of Asia Pacific regional contact centres are presently located in Australia.

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More work hours and fewer children: Where does paid maternity leave fit in?
Women's career choices together with the professional pressures they experience impact on whether they have children.

Myths and Realities of energy-saving office strategies
MYTH: Screensavers save energy
Reality: Screensavers are energy wasters.

Rewarding top performers pays off
Companies that focus on rewarding performers more than other staff produce returns to shareholders that are 17% higher than companies that do not ...

Outbound Telemarketing - The Legal Requirements
The Privacy Amendment Act 2000 came into effect in December 2001 ... impacting directly on the telemarketing industry.

Telemarketing Tips
Success takes time, Compliance etc.

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Mature Employees - Is this the future for business?
It is a fact that many workers are now staying longer in the workforce and workers aged over 45 years are part of this fast growing trend.

Quay Appointments Voted in Top 15
A recent survey held by the National Business Bulletin selected Quay Appointments as one of the Top 15 Recruitment Consultancies in Australia for 2001.

How to Improve Your Planning Ability
Planning is written about and talked about more than it is done.

Staff Appreciation
Recently a retail shop on the Sunshine Coast announced its methods of showing it's employees how much their efforts were appreciated.

Growth in Working From Home
Latest statistics show that almost one million Australians are working from home.

The Power of Colour
Research shows that a more colourful, less conventionally decorated office could be the key to a happier, more productive workforce.

Quay Call Centre
Benchmarking and Outsourcing are two ways to assist companies to focus on providing better quality service to customers.

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Costs of Replacing Staff
On average, it takes 20 weeks for a new member of staff to become fully productive ...

Quay Appointments Win Again
Quay Appointments was recently announced by the NRMA as one of the successful tenderers in two segments.

Don't Use Big Words
Let your conversational communications possess a clarified conciseness ...

Brush Up on Your Ethics
Communication skills and business ethics are valued far more in business leaders than technical knowledge ...

Friends 4ever
It's important to maintain good relationships with your employees even after they leave.

Quay Call Centre
Wages are not the most important factor in keeping call centre staff.

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Corporate Meets Casual
The phenomenon of corporate casual dress has swept the world.

Doing it Better
It's always a good time to look after what you have and be aware of current issues.

Re-Recruitment: Stay a While
Re-recruitment is the process of employers acknowledging the value of existing employees ...

On the Way Out
Exit interviews are a useful tool for identifying why employees are leaving your workplace.

Laugh It Off
Laughter is one of the healthiest antidotes to stress.

Quay Call Centre
Audio shock is looming as the new RSI.